Your Ultimate Guide to Booking with Hotels.com: Tips, Tricks, and Savings
Welcome to the ultimate guide on how to use Hotels.com, your go-to online travel agency (OTA) for booking accommodations. Whether you're planning a weekend getaway or an international adventure, Hotels.com offers a wealth of options and features to make your booking experience smooth and cost-effective. Here’s everything you need to know to navigate Hotels.com like a pro.
What is Hotels.com?
Hotels.com is a leading online travel agency that specializes in hotel bookings. Unlike searching directly on hotel websites, Hotels.com aggregates results from various hotel chains and independent hotels, giving you a comprehensive view of your accommodation options. From budget stays to luxury resorts, Hotels.com brings it all together in one place.
Getting Started: How Hotels.com Works
Search and Compare: Begin by entering your destination, check-in and check-out dates, number of guests, and rooms into the search bar on Hotels.com’s homepage. The platform will present a list of available accommodations based on your criteria.
Filter and Sort: Use the filtering options on the left side of the results page to narrow down choices based on amenities, price range, star rating, and more. Sorting options, such as by price or guest rating, help you find the perfect stay.
View and Book: Click on a hotel to view detailed information, including room options, photos, and guest reviews. Choose your room, review the terms, and proceed to booking.
Maximize Savings with Hotels.com
1. Sign Up for a Free Account: While you can book without an account, creating one allows you to track your reservations and earn rewards.
2. Take Advantage of Secret Prices: By signing into your Hotels.com account, you unlock “Secret Prices,” offering additional discounts not available to non-members. Look for the purple “Your Secret Price” button in your search results.
3. Use Coupon Codes: Before finalizing your booking, search for any applicable coupon codes. These can offer extra discounts or benefits like double reward stamps. Remember to check the terms as some codes may exclude earning stamps.
4. Leverage the Best Price Guarantee: Hotels.com’s Best Price Guarantee allows you to claim a refund for the difference if you find a cheaper rate elsewhere up until 11:59 pm the day before check-in. Be sure to compare prices and submit your claim if applicable.
5. Earn Rewards with One Key: Hotels.com’s loyalty program, One Key, replaced the previous rewards system. Members earn OneKeyCash on eligible bookings and can enjoy discounts on future stays. Keep track of your OneKey status to unlock additional benefits like room upgrades and extra savings.
Understanding Hotels.com Rewards
1. Earn Reward Nights: Traditionally, Hotels.com offered a “stamp” for each night stayed, with 10 stamps earning you a free night. This system has transitioned to One Key, where you earn points (OneKeyCash) for a range of travel-related expenses.
2. Redeem Your Rewards: The value of your free night or OneKeyCash is calculated based on your previous stay prices. For instance, if you accumulated 10 stamps, you could redeem them for a night’s stay at an average value of your previous bookings.
Booking and Managing Your Stay
1. Book with Confidence: When you find the right hotel, select the room and rate, and proceed to booking. You can choose between prepaid or pay-at-hotel options based on your preference.
2. Cancel or Modify Your Booking: Should your plans change, you can cancel or modify your reservation through your account or confirmation email. Filter your search to show only fully refundable properties if flexibility is important.
3. Contact Hotels.com: If you encounter issues or need assistance, use the virtual agent on the Hotels.com website or reach out to customer service at 877-903-0071.
Additional Features
1. Vacation Packages: Hotels.com also offers vacation packages, allowing you to book flights and hotels together for potential savings. Search for “Flight + Hotel” packages if you’re interested in combining travel arrangements.
2. Activities and More: While primarily focused on hotels, Hotels.com does provide options for activities in select cities. However, booking flights, car rentals, and cruises might be better handled through specialized services.
Final Tips
Compare Prices: Always compare prices on Hotels.com with other booking platforms to ensure you're getting the best deal.
Check Cancellation Policies: Review each hotel's cancellation policy before booking to avoid potential fees.
Stay Updated: Keep an eye on Hotels.com’s website and promotions for any special offers or additional discounts.
With these tips and insights, you’re ready to make the most of Hotels.com for your next trip. Happy booking and safe travels!
